Vantage Fit
Vantage Fit

MFA-Enabled Secure Reward Redemptions

September 10, 2025

Wellness rewards are a powerful motivator — and protecting them matters. With MFA-Enabled Secure Redemptions, every gift card redemption in the Vantage Fit app is now verified with a one-time password (OTP), ensuring that only the rightful owner can redeem their earned points.

What's New

When an employee initiates a reward redemption — whether it's a gift card for shopping, dining, fitness gear, or any of the 20+ categories in our rewards catalog — they'll receive an OTP to verify the transaction. This multi-factor authentication step prevents unauthorized redemptions while keeping the process quick and seamless.

The verification happens entirely in-app, so there's no need to switch between apps or wait for email confirmations.

Key Benefits

  • Enhanced security: OTP verification prevents unauthorized gift card redemptions
  • In-app experience: Entire flow happens within the Vantage Fit app — no context switching
  • Fast verification: OTP delivered instantly, minimal friction added
  • Enterprise-grade protection: Meets compliance requirements for financial transactions
  • Peace of mind: Employees know their earned rewards are protected

How It Works

  1. Employee earns Vantage Points through activities, challenges, and wellness tasks
  2. Employee browses the rewards catalog and selects a gift card
  3. Upon confirming the redemption, an OTP is sent to their registered device
  4. Employee enters the OTP in the app to complete the transaction
  5. Gift card is issued and ready to use

This update is part of our ongoing commitment to enterprise-grade security across the platform, complementing our HIPAA compliance, SOC 2 Type II certification, and secured regional data hosting.