How do I upload points for employees?

You can award points to employees in bulk by uploading a CSV file through the Reward Hub. Points appear in employees' wallets immediately after processing.

Uploading Points

1. Log in to the Vantage Fit Admin Dashboard.
2. Go to Reward Hub in the left sidebar.
3. Click Upload Points.
4. Download the CSV template provided on the page.
5. Fill in the template with:
   • Employee email addresses.
   • Number of points to award each employee.
6. Upload the completed CSV file.
7. Review the preview — the system shows which employees will receive points and the total points being distributed.
8. Click Submit.

OTP Verification

For security, point uploads require OTP (One-Time Password) verification.

1. After submitting the CSV, the system sends an OTP to your registered admin email.
2. Enter the OTP on the verification screen.
3. Once verified, the points upload is approved and processed.

Note: The OTP step prevents unauthorized point distributions. Only the admin who initiated the upload can verify it.

After Processing

Once the OTP is verified and processing completes:

• Points appear in each employee's wallet immediately.
• Employees receive a notification about the points they received.
• The transaction is logged in the Transaction Report for auditing.

CSV Format

The CSV template typically includes these columns:

Column	Description
Email	Employee's registered email address.
Points	Number of points to award.

Tip: Double-check email addresses before uploading. Points awarded to the wrong email cannot be easily reversed.

Best Practices

• Use the official template. Download it fresh each time to avoid format issues.
• Verify the total. Before submitting, check the preview total to make sure it matches your intended distribution.
• Keep records. Export the Transaction Report after each upload for your records.
• Coordinate with your account manager. If you are doing a large point distribution (e.g., challenge rewards for thousands of employees), let your account manager know in advance.
• Time it right. Upload points shortly after a challenge ends so winners receive their rewards promptly.

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Need more help? Contact your Vantage Fit account manager or email support@vantagecircle.com.

Related articles:

• How Do I View Employee Reports?
• How Do I Manage an Active Challenge?
• How Do I Configure App Settings?